Nautical Company
Ask A Question
Here are the most common questions our clients ask before booking. If you don’t find your answer here, feel free to contact us directly — our team is always ready to help.
How can I book a yacht?
You can book directly through our website or by contacting us via WhatsApp or email. A member of our team will guide you step by step.
Do you offer customized itineraries?
Yes, we specialize in creating tailor-made itineraries based on your preferences, from secret beaches to luxury dining experiences.
What is included in the yacht charter price?
The price usually includes the yacht, crew, and standard amenities. Extras like fuel, food, and special concierge requests can be arranged separately.
Do you provide concierge services?
Absolutely. From restaurant reservations to private transfers, our premium concierge team ensures every detail of your trip is taken care of.
What are the payment options?
We accept bank transfers, credit cards, and secure online payments. Flexible payment plans can also be arranged upon request.
What is your cancellation policy?
Cancellations made 30 days prior to departure are fully refundable. After this period, partial refunds may apply depending on the booking conditions.
Who makes up the yacht crew?
Every yacht comes with a professional crew, including a licensed captain, stewardess, and in many cases a private chef, ensuring a seamless luxury experience.
Do you speak multiple languages?
Yes, our crew and concierge team speak English, Spanish, and French, ensuring smooth communication with international clients.